Terms of Service

1. Acceptance of Terms

TracQR ("the App") is provided by JGEEE LLC ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

2. Description of Service

TracQR is a QR code management application that allows users to:

• Create and customize QR codes
• Change where a saved QR code leads after it has been printed
• Track QR code scan analytics (geographic location, device type, temporal trends)
• Keep and manage QR codes in a wallet

You can create and share a QR code without an account. Saving codes to your wallet, counting their scans and changing their destinations require Sign in with Apple and an internet connection.

3. Account Registration and Authentication

3.1 Apple Sign-In

Sign in with Apple is required to save QR codes to your wallet. By signing in, you authorize us to receive your Apple ID identifier and, if you choose to share it, your email address.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.

4. Subscription Services

4.1 Premium Features

The free plan includes up to 3 tracked QR codes. TracQR Premium is a subscription that unlocks additional features: unlimited tracked codes, detailed analytics (Insights), code styles and logos, and card finishes. Subscription options include:

• Monthly subscription
• Annual subscription

4.2 Billing

• Subscriptions are billed through your Apple ID account
• Payment is charged upon confirmation of purchase
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period

4.3 Cancellation and Refunds

• You may cancel your subscription at any time through your Apple ID account settings
• Refund requests are handled by Apple in accordance with their refund policies
• No refunds are provided for partial subscription periods

4.4 Free Trial

If offered, free trial periods automatically convert to paid subscriptions unless canceled before the trial ends.

5. Acceptable Use Policy

5.1 Permitted Uses

You may use TracQR for lawful purposes including:

• Personal QR code management
• Business marketing and tracking
• Event management and ticketing
• Social media profile sharing
• Payment link distribution

5.2 Prohibited Uses

You agree NOT to use TracQR to:

• Create QR codes linking to malicious, harmful, or illegal content
• Distribute malware, viruses, or other harmful software
• Engage in phishing, fraud, or deceptive practices
• Infringe on intellectual property rights of others
• Harass, abuse, or harm others
• Violate any applicable laws or regulations
• Circumvent security measures or attempt unauthorized access
• Generate excessive automated requests or abuse the service

5.3 Content Responsibility

You are solely responsible for the destinations and content linked by your QR codes. We do not monitor or endorse linked content.

5.4 Tracking Links

Each QR code saved to your wallet points to a short link operated by us, which sends people on to the destination you choose and counts the scan. If you delete a code or your account, its link stops working and printed copies of that code will no longer open its destination. We may disable a link that is used in violation of these Terms.

6. Intellectual Property

6.1 Our Rights

TracQR, including its design, features, code, and branding, is owned by JGEEE LLC and protected by intellectual property laws.

6.2 Your Rights

You retain ownership of any content you create using the App, including your QR code configurations and associated data.

6.3 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or business purposes in accordance with these Terms.

7. Data and Privacy

7.1 Data Collection

TracQR collects and processes data as described in our Privacy Policy, including:

• Account information (Apple ID identifier)
• QR codes you save, including any logos you add
• Analytics data from QR code scans (IP-derived location, device type, timestamps)

7.2 Analytics Data

When someone scans your QR code, we collect:

• Approximate geographic location (derived from IP address)
• Device and browser information
• Scan timestamp

This data is used to provide you with analytics insights.

7.3 Data Storage

Your data is stored securely on our servers hosted on Amazon Web Services (AWS).

7.4 Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your data in accordance with our Privacy Policy.

8. Third-Party Services

8.1 External Links

QR codes you create may link to third-party websites and services. We are not responsible for the content, privacy practices, or availability of these external sites.

8.2 Geolocation Services

We use third-party geolocation services (MaxMind GeoLite2) to provide approximate location data for analytics.

8.3 Apple Services

The App integrates with Apple services including Sign in with Apple and In-App Purchases. Your use of these services is subject to Apple's terms and conditions.

9. Disclaimers

9.1 "As Is" Service

TracQR is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.

9.2 No Guarantee

We do not guarantee:

• Uninterrupted or error-free service
• Accuracy of analytics data
• Availability of the service at all times
• That the App will meet your specific requirements

9.3 QR Code Functionality

We do not guarantee that all devices or scanners will be able to read QR codes generated by the App.

10. Limitation of Liability

To the maximum extent permitted by law, JGEEE LLC and its affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Service interruptions or data loss
• Actions of third parties
• Content linked by your QR codes

Our total liability shall not exceed the amount you paid for the App in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless JGEEE LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the App
• Your violation of these Terms
• Content linked by your QR codes
• Your violation of any third-party rights

12. Modifications to Service and Terms

12.1 Service Changes

We reserve the right to modify, suspend, or discontinue any part of TracQR at any time without prior notice.

12.2 Terms Changes

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the modified Terms.

13. Termination

13.1 By You

You may stop using TracQR at any time by deleting the App and canceling any active subscriptions.

13.2 By Us

We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms.

13.3 Effect of Termination

Upon termination, your right to use the App ceases immediately. Provisions that should survive termination (including disclaimers, limitations of liability, and indemnification) will remain in effect.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the United States of America, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of TracQR shall be resolved through binding arbitration in San Jose, California, except where prohibited by law.

14.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and JGEEE LLC regarding TracQR.

15.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

15.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

15.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations at any time.