JamVote support
Hosting a party, joining one, and what to try when something goes wrong.
Host a party
- Open JamVote and tap Start a party.
- Pick the Apple Music playlist guests will vote on.
- On Set the Rules, name the party and choose how many tokens each guest starts with (1 to 20).
- Tap Open for Voting, and keep JamVote open on your iPhone while the party runs.
Join a party
- Get close to the host’s phone, or join the same Wi‑Fi.
- Open JamVote. The party shows up on the home screen; tap Join and enter your name.
- No app? Scan the host’s QR code and vote from your phone’s browser.
- Tap a song to vote. Tap it again to take your vote back. The song with the most votes plays next.
Questions
- Do guests need Apple Music?
- No. Only the host needs an Apple Music subscription. Guests vote with the JamVote app or a web browser.
- How do guests join from a browser?
- The host opens the session menu and turns on Web Guest Access, then shows the QR code or shares the link. Web guests need the same Wi‑Fi as the host. Premium feature.
- How does Nearby Mode work?
- Guests with the JamVote app connect straight to the host’s iPhone over peer-to-peer Wi‑Fi, with no shared network needed. Wi‑Fi must be switched on. The host turns it on from the session menu. Premium feature.
- What does the free version include?
- Free parties play the first 10 songs of a playlist. Premium adds full playlists, Web Guest Access, Nearby Mode, shuffle and crossfade.
- How do I restore my purchase?
- Open the upgrade screen and tap Restore Purchase at the bottom. Use the same Apple ID you bought Premium with.
Troubleshooting
- Guests can’t find the party
- Check that guests are on the same Wi‑Fi as the host, or that Nearby Mode is on. Keep JamVote open on the host’s iPhone. If iOS asked about local network access, allow it in Settings, Privacy & Security, Local Network.
- Music isn’t playing
- Make sure the host has an active Apple Music subscription and that JamVote may use Apple Music in Settings, Privacy & Security, Media & Apple Music.
- Guests keep disconnecting
- Keep JamVote in the foreground on the host’s iPhone. Guests connect to the host’s phone, so connections can drop while the app is in the background.
- The app crashes
- Force-quit JamVote and open it again. If it keeps happening, reinstall it from the App Store.
Still need help?
Email jamvote@jgeee.com with what happened and your iOS version. Read the privacy policy.